EloGod Privacy Policy

EloGod may collect information including but not limited to:

Account Information: - Username - Email address - Password hashes - Account preferences

KYC Information: - Government-issued identification - Passport - Driver's licence - Proof of address - Selfie verification - Additional verification materials

Transaction Information: - Order history - Payment records (limited; processed by third-party providers) - Marketplace listings - Service history

Technical Information: - IP address - Device information - Browser type - Operating system - Session logs

Communication Information: - Chat records between users - Support communications - Notifications

Information collected may be used to: - Operate and maintain the Platform - Process orders and payments - Verify identity - Prevent and investigate fraud - Resolve disputes - Improve security - Provide customer support - Comply with legal obligations - Communicate important updates

EloGod uses collected information to detect and prevent: - Payment fraud - Chargeback abuse - Account recovery fraud - Identity fraud - Marketplace fraud - Multi-accounting abuse

This includes automated and manual review of transaction patterns.

EloGod may use cookies and similar technologies to: - Maintain user sessions - Remember preferences - Analyse Platform usage - Improve performance - Detect suspicious activity

Users may manage cookie preferences through their browser, though some features may not function without essential cookies.

EloGod may share necessary information with: - Payment providers (for transaction processing) - Identity verification providers (for KYC) - Cloud hosting providers (for Platform operation) - Communication providers (for messaging and notifications) - Analytics providers (in aggregated/anonymised form where possible)

Third parties are bound by their own privacy obligations.

EloGod may disclose information where required by: - Applicable law - Court orders - Regulatory authorities - Law enforcement requests

Disclosures may include identity information, transaction history and verification records.

Information is retained for as long as necessary to: - Operate the Platform - Provide services - Resolve disputes - Prevent fraud - Comply with legal obligations

KYC and transaction records may be retained for extended periods where required by law.

EloGod employs reasonable technical and organisational measures to protect personal information including: - Encrypted password storage - Restricted access controls - Secure data transmission - Regular security review

No system can guarantee absolute security; users acknowledge inherent online risks.

Limited information (such as username, ratings and listings) may be visible to other users as part of normal Platform operation.

Private information (email, KYC documents, payment data) is not shared between users.

EloGod may send service-related communications.

Promotional communications may be sent where the user has not opted out.

Users may unsubscribe from marketing emails at any time.

Subject to applicable law, users may: - Request access to their personal information - Request correction of inaccurate information - Request deletion (where legally permissible) - Object to certain processing - Request a copy of their data

Requests may be submitted through EloGod Support.

The Platform is not intended for users under 18.

Accounts identified as belonging to minors may be terminated.

Information may be processed in jurisdictions outside the user's country of residence in connection with hosting, payment processing or identity verification.

By using the Platform, users consent to the transfer and processing of information in jurisdictions where EloGod or its service providers operate.

EloGod reserves the right to modify this Privacy Policy at any time.

Updated versions become effective upon publication.

Continued use of the Platform constitutes acceptance of revised versions.

By using EloGod, creating an account, purchasing services, selling accounts or providing services through the Platform, you acknowledge that you have read, understood and accepted this Privacy Policy.