Frequently Asked Questions
Find quick answers about orders, payments, boosters and our services.
GeneralHow long does the boost take?
Generally, each rank division is completed within 4–12 hours.
GeneralIs my account safe?
Yes, played via VPN, only the assigned booster can access.
GeneralCan I log in to my account during the boost?
For account security, it is recommended not to log in while the boost is in progress. In an emergency, notify the booster.
GeneralIs using a VPN safe?
All boosters connect with a premium VPN and a session IP matching your region is selected.
GeneralIs my account at risk of being banned?
No known bans in our 5-year history. Accounts are managed with offline mode, VPN, and behavior guidelines.
PaymentWhat payment methods are accepted?
Credit card, Shopier, iyzico, bank transfer, and USDT TRC20.
PaymentBakiye nedir?
Allows you to instantly use the balance you previously loaded in your orders.
PaymentFatura alabilir miyim?
Yes, an e-invoice can be issued for corporate orders. Please notify us of this request when placing your order.
RefundCan I cancel?
Cancellation before boost starts is fully refundable.
RefundWhat happens if the boost is left incomplete?
The amount for the incomplete portion is refunded to your balance or transferred to another booster.
BoosterCan I choose my own booster?
Yes, you can choose a booster while placing the order.
BoosterHow does communication with the booster work?
You can communicate instantly via in-site messaging or Discord.
ServiceWhat is the difference between duo boost and elo boost?
In duo boost you play on your own account while the booster is on your team. In elo boost the booster logs into your account.
ServiceHow does the coaching service work?
Coaching is scheduled hourly. Screen sharing via Discord, live analysis, and VOD review are conducted.
ServiceIs there a guarantee for placement matches?
A minimum win rate is guaranteed on placement packages; if we fall short, we complete the difference for free.
